Pricing Policy

1. Purpose

19stationery.com is committed to open, transparent pricing and related costs, so customers can easily compare and decide what to buy.

2. Product prices

Every price shown on this website is a reference price for that product at the time it's displayed. Depending on the product, the price shown may:

- Already include value-added tax (VAT); or

- Exclude VAT (where specifically noted).

Since orders are placed and processed directly on Shopee/TikTok Shop, the final price and any applicable taxes/fees are shown accurately on the product page and at checkout on that platform.

3. Shipping costs

Shipping cost isn't calculated or collected by 19.Stationery on this website — it's calculated by Shopee/TikTok Shop based on:

- Delivery address;

- Order weight or size;

- Shipping carrier;

- Free-shipping promotions (if any) offered by that platform.

The actual shipping cost is shown in full before you confirm payment on Shopee/TikTok Shop.

4. Other possible costs

Beyond the product price and shipping cost, you may incur other costs (where applicable) per Shopee/TikTok Shop's own policy at the time of ordering, including:

- Express delivery fees;

- Special packaging fees;

- Cash-on-delivery (COD) collection fees per the shipping carrier's terms;

- Any other taxes or fees required by law (if applicable).

Any such additional cost is disclosed by the ordering platform before you confirm your order.

5. Price changes

19.Stationery may adjust product prices in these cases:

- Promotions;

- Changes in wholesale/input cost;

- Market fluctuations;

- Business policy adjustments.

The price that applies is the price at the moment you complete your order on Shopee/TikTok Shop. Confirmed orders won't have their price changed afterward, unless both parties agree otherwise.

6. Cost of using this website

19stationery.com is a product showcase website for 19.Stationery and doesn't charge for browsing, viewing products, or any service fee for using the website, unless stated otherwise for a specific promotion. All purchase transactions happen on Shopee/TikTok Shop, under that platform's own fee policy (if any).

7. Contact

Website: 19stationery.com

Hotline: 0934 074 714

Email: hello@19stationery.com