Inspection Policy

- You're entitled to ask the delivery courier to open the package for inspection before accepting it.

- If the order delivered doesn't match what you ordered, you may refuse the delivery and decline payment.

- If you already paid in advance and the order doesn't match, you can request a refund or a replacement of the correct order.

- For refund or exchange requests, contact us at hello@19stationery.com or 0934 074 714 — we're committed to resolving every request.